Privacy Policy

This website privacy policy describes how MAR Motorsport Ltd protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page.

If you have any questions about this policy, please email info@marmotorsport.com or write to: MAR Motorsport Ltd 2D Gainsborough Trading Estate, Rufford Road, Stourbridge, West Midlands DY9 7ND.

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

  • name, email, phone number and your enquiry via our ‘Contact Us Form’
  • IP Address / MAC address when you use the website
  • your email address when you sign up to our newsletter and your name if you choose to provide this information
  • your name, email address and home address when you register to be a member or have an account with us
  • your name, email address, billing address, delivery address, phone number and delivery address contact phone number when you place an order with us
  • Website usage data

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services. Specifically, we may use data:

  • We need your name and contact details in order to answer your enquiry and we process this data with your consent. 
  • We log your IP address and MAC address for security reasons. 
  • We will use your email address to send you our newsletter when you consent for us to do so. You have the right to unsubscribe to marketing at any time. If you do choose to unsubscribe, we will keep your name and email address on a suppression list so that we don’t email you again by accident. We will hold this data for five years. 

When you make a purchase through the web site:

  • We will use your name, email address and delivery address to send you products when you make a purchase through the website in order to perform the contract that is created between us when your make a purchase.
  • We will use your name and billing address to authorise card payments and receive payment for your purchase.
  • We will share your delivery address, email address and contact telephone number with the courier delivering your order. This may be used to clarify delivery instructions, for help locating the delivery address or to arrange access.
  • If you consent to marketing, we will use your email address to send you marketing communications. You have the right to unsubscribe from marketing at any time. If you do choose to unsubscribe, we will keep your name and email address on a suppression list so that we don’t email you again by accident. We will hold this data for five years. 
  • We hold details of your previous orders for 7 years after your most recent order with us.
  • We do not use telephone numbers for marketing or for any purpose other than fulfilling your orders or responding to queries or correspondence you send to us.

Who do we share your personal data with?

We share your personal data with trusted third-party partners:

  • delivery couriers
  • payment services providers (used to authorise online payments and for fraud checks)
  • email and marketing service providers, who help us manage our electronic communications and personalised marketing offers
  • suppliers, in instances where delivery of an order is made directly from a supplier to you

In all cases, the data shared is only that needed to provide that service and as specified in our contract with them.

Delivery Couriers

We may use one of a number of different couriers depending on the weight, destination and service of an order. Currently this may be any of: FedEx, Royal Mail and DPD.

Payment Service Providers

We authorise card payments using Klarna, PayPal, Stripe and Amazon Pay.

Email and Marketing Service Providers

If you email us, your email will be held on a secure email server managed & hosted by Google (gMail).

To send marketing emails, newsletters and personalised offers, we use the services of Mailchimp. In order to provide relevant, personalised offers we will share your name and email address. 

We use Facebook advertising and remarketing services (“Facebook Pixel” and “Facebook Custom Audiences”) to advertise on Facebook to people who have previously visited our site. For instance, it could mean that we advertise to visitors to this web site who have browsed a product but not purchased it. Facebook uses cookies to serve ads based on someone’s past visits to the www.marmotorsport.com web site. Any data collected will be used in accordance with this privacy policy and Facebook’s Cookie Policy and Data Policy.

Facebook may associate your browsing and purchasing activity on www.marmotorsport.com with your Facebook account. You can find out how to opt out of Facebook remarketing by visiting the Facebook help article “How can I adjust how ads are targeted to me based on my activity on or off of Facebook?” and change your preferences at https://www.facebook.com/ads/preferences/edit/.

Suppliers

In rare cases we may ship your order directly from our supplier. In this case, we will pass on your order, delivery address & contact details to enable them to arrange delivery.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Comments and Reviews

When visitors leave comments or reviews on our site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

Opt-in to receive marketing communications from us by email, telephone, text message or post.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For users that register on our website, we also store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time with the exception that usernames cannot be changed. Website administrators can also see and edit that information.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • Sign in to our website and change your opt-in settings
  • Click the link in marketing emails received from us
  • Send an email to info@marmotorsport.com
  • Write to us at: MAR Motorsport Ltd, 2D Gainsborough Trading Estate, Rufford Road, Stourbridge, West Midlands DY9 7ND.

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Cookies

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We use cookies for the following:

Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Links from our site

Our website contains links to other websites.

Please note that we have no control of websites outside the marmotorsport.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

We embed a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update

We use a Twitter Tweet widget at our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our webpages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update

We use a Linkedin Share widget at our website to allow you to share our webpages on Linkedin. These requests may track your IP address in accordance with their data privacy policy: https://www.linkedin.com/legal/privacy-policy

This website privacy policy was updated on: 24th March 2021